Privacy Policy

Privacy Policy – iSwing.live

Last Updated: 12-09-2025

This Privacy Policy explains how iSwing.live (“we,” “us,” “our,” or “the Platform”) collects, uses, discloses, and protects your personal information when you access or use our website, mobile applications, and services (collectively, the “Services”). By using our Services, you consent to the practices described in this Policy.

We operate globally, including in Canada, the United States, and South America, and we comply with applicable regional privacy regulations, including but not limited to PIPEDA, relevant U.S. state privacy laws, and the Habeas Data frameworks across Latin American jurisdictions.

1. Information We Collect

We collect the following categories of information:

1.1 Personal Identification Information

  • Name or pseudonym

  • Email address

  • Phone number (optional)

  • Date of birth

  • Location (city/country)

1.2 Account Information

  • Username

  • Password (encrypted)

  • Profile details, photos, preferences, and lifestyle selections

1.3 Sensitive Information

Given the nature of the Platform, users may voluntarily disclose intimate, sexual, or lifestyle-related information.
You control what you choose to publish.
We treat this information with heightened confidentiality.

1.4 Device & Technical Information

  • IP address

  • Browser type

  • Device identifiers

  • Usage logs and analytics

  • Cookies and tracking technologies

1.5 Communication Data

  • Messages sent through the Platform

  • Comments, posts, and interactions

  • Customer support inquiries

2. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Provide and improve our Services

  • Facilify communication between users

  • Customize your experience

  • Enhance platform safety

  • Monitor compliance with our Terms of Service

  • Perform analytics for platform performance

  • Send service notifications, updates, and alerts

  • Comply with legal obligations

We never sell your personal data to third parties.

3. Legal Bases for Processing (Canada/EU-like regions)

Where applicable, we rely on the following legal grounds:

  • Your consent (account creation, messaging, profile disclosure)

  • Contractual necessity (providing the Service)

  • Legitimate interests (fraud prevention, security, platform integrity)

  • Legal compliance (responding to lawful government requests)

4. Sharing of Information

We may share information only under the following circumstances:

4.1 Service Providers

With trusted third-party vendors offering:

  • Hosting

  • Payment processing

  • Analytics

  • Security services

  • Customer support tools

These partners must comply with strict confidentiality obligations.

4.2 Legal Requirements

We may disclose information if required by:

  • Court orders

  • Government authorities

  • Legal processes

  • Applicable laws related to safety or public interest

4.3 Protection of Users and Platform

We may disclose information to:

  • Prevent fraud

  • Enforce Terms of Service

  • Address harmful or illegal behavior

  • Protect the rights, safety, or property of users or the Platform

We never share explicit photos or lifestyle information except when legally required.

5. International Data Transfers

Your information may be stored or processed in:

  • Canada

  • The United States

  • South America

  • Other jurisdictions where our service partners operate

We implement safeguards such as:

  • Standard contractual clauses

  • Encrypted storage

  • Strict access controls

6. Data Retention

We retain information:

  • As long as required to provide the Services

  • To comply with legal obligations

  • To resolve disputes

  • To maintain platform security

You may delete your account at any time, after which your data will be removed or anonymized except where retention is legally required.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

7.1 Canada (PIPEDA)

  • Access your information

  • Request corrections

  • Withdraw consent

  • Challenge compliance

7.2 United States

Rights vary by state but may include:

  • Access

  • Deletion

  • Data portability

  • Opt-out of certain data uses (e.g., targeted advertising)

7.3 South America

Under Habeas Data-style laws, you may:

  • Access

  • Update

  • Rectify

  • Delete

  • Object to processing

Requests can be submitted to:
privacy@iswing.live

8. Children’s Privacy

Our Services are strictly restricted to adults aged 18+.
We do not knowingly collect information from minors.
If we learn a minor has registered, their account will be deleted.

9. Cookies and Tracking

We use cookies to:

  • Improve functionality

  • Analyze performance

  • Personalize content

  • Support login and security mechanisms

You may disable cookies in your browser; however, some features may not work.

10. Security Measures

We use industry-standard protections, including:

  • Encrypted passwords

  • TLS encryption for data transmission

  • Restricted staff access

  • Regular audits and system monitoring

No system is 100% secure, but we take extensive measures to protect user data.

11. Third-Party Links

The Platform may contain links to external websites.
We are not responsible for their content or privacy practices.

12. Changes to This Policy

We may update this Privacy Policy regularly.
Changes take effect upon posting.
We will notify users of significant modifications.

13. Contact Us

For privacy inquiries, data requests, or complaints:

iSwing.live – Privacy Office
Email: privacy@iswing.live
Website: https://iswing.live